ABOUT US

Who We Are

MISSION

VISION

An American luxury product manufacturer.

To love God and people by creating products that transform spaces with great design and compelling technology. 

From the products we make, to the people we serve, to the places we live, our vision is to help make a beautiful world.

AN AMERICAN STORY

SHARING THE AMERICAN DREAM

It all started nearly three decades ago, (in the Mischel family’s garage!) with a bright vision for the future. If Electric Mirror’s success story seems a reflection of the American dream, that’s the way the Mischel family sees it too. Starting small, and sharing a vision, their dream is still unfolding even as their business has gone global.

Ribbon cutting ceremony at Grand Opening May 13, 2016

Family, friends, dignitaries, and Marines at the ribbon cutting ceremony at the Grand Opening of Electric Mirror’s Everett, WA Factory & Global Headquarters on May 13, 2016.

“For us, it’s always been about faith and family,” said founder and President Jim Mischel, a philosophy that hasn’t changed since he first set up shop in his family’s home in the Pacific Northwest.

Early days at Electric Mirror

Clockwise – Jim and Doc in the shop. Aaron organizing a shipment. Faith and Jim checking out their first crate. Jim at his first trade show.

Jim Mischel Sr., or “Doc”, a former dentist with the heart of an inventor, and now Electric Mirror’s Chairman and Vice President of Research and Development, had spent many happy hours working on projects in the family’s garage. So it was only natural, he says, when he, along with his son Jim, wanted to launch his business there.

Customers flocking to Electric Mirror booth at Hotel Design Expo 2016 in Las Vegas to see our new products.

That garage, in Lynnwood, Washington, is where the Mischel family turned out their first innovation, a high-end defogging mirror. In those days, family and workforce were one and the same, with parents Faith and Doc, and younger brother Aaron handling everything from sales and phones to manufacturing. Younger sister Mia, though still in school, was also kept in the picture. It wasn’t long before stacks of orders began piling up beyond the garage, moving room to room through the house. When those stacks finally found their way into the kitchen, Faith said, she knew Electric Mirror was ready to take things to the next level.

Lighted Mirrors ready to ship around the world

Jim’s expanded production line soon included luxury lighted mirrors and makeup mirrors, an area in which he saw huge potential for upscale hotels. That foresight would later be realized in a big way, but in the beginning the hotel industry was slow to share his vision. “It took two to three years minimum before our concept caught on.”

A fantastic Eternity Lighted Mirror at the Virgin Hotel in Chicago

Technology combined with beautiful design work has distinguished Electric Mirror from the beginning, first in the hospitality industry and now with a growing commercial and residential client base. The company sells more lighted mirrors than all of their competitors combined, along with lighted makeup mirrors and mirrored medicine cabinets.

Brothers Jim and Aaron Mischel at Electric Mirror's USA factory headquarters

Jim, a former patent attorney, has acquired nearly 70 patents for cutting-edge technology specific to his products. “We’ve always been into innovative technology—first with mirror defoggers, then makeup mirrors, lighted mirrors, mirror TVs, dimming touch controls, streaming music, two-piece TVs, laser patterns, and more. It’s always been about something we wanted to do, then getting the technology to make it happen,” said Jim.

State-of-the-art equipment at our USA factory provides unmatched capability for our clients.

The company moved in December, 2015 into its current 125,000 square foot facility in Everett, Washington. Along with all the space the new facility provides came a substantial investment in new equipment that allows for faster order production, reduced environmental impact, and an increase in employee safety.

Custom lighted mirror with integrated Seamless Clock | Hyatt Regency Chicago

“Not a week goes by where we aren’t putting together some customized order for a unique product,” said Doc. He said he’s proud of Electric Mirror’s impeccable track record for standing behind each new project from start to finish. “Customers and sales reps know we’re behind them, no matter where they’re located. From the beginning, high integrity has been part of who we are, and our history shows that.”

Attenders at  HD (Hospitality Design) Expo experience the latest from Electric Mirror

Success in sales,” Executive VP of Sales Aaron Mischel says, “is the ability to be philosophical about rejection, and just knowing that that’s always going to be part of it.” His experience as a soccer player was a good life preparation. “If you take enough shots you will score, and if you knock on enough doors you’ll get a yes,” he said.

A few from our Electric Mirror sales team providing a tour at our USA factory headquarters.

The Electric Mirror sales team has grown considerably over the years, with dozens of world-class sales professionals with deep industry experience representing Electric Mirror to hospitality, commercial, healthcare, and residential designers and purchasers worldwide.

Electric Mirror products on display at a trade show.

Electric Mirror's facility includes a spectacular showroom of luxury products on display, something the company never had space for in the past. It’s also the manufacturing plant for Electric Mirror’s products, which serves as a positive example of cultural diversity.

Mirror TV assembly at our USA factory headquarters.

“We have people here from around the world, and from all walks of life,” she said, “and to us it’s like a large growing family. I always knew we would be here, and we’re not done expanding yet.”

Faith Mischel encouraging the Electric Mirror team at an employee event. 

Faith’s personal interest in her employees may be one reason she knows a lot more about them than what’s on their resumes, and she said it’s that personal involvement that makes Electric Mirror a very special place to work. That connection is clear as she makes her way along the production room floor, where she has a word with everyone and is ready to share a story or ask how their family is doing.

Annual events like the Electric Mirror 4th of July BBQ are always a hit.

“No matter where someone is working when they start here, I like to ask them, ‘What would you like to be doing?’” Her advice: “I tell everyone when they come here to outthink your boss,” she says. “We want that, because if you push yourself, you push us, and things come up to a whole new level.” It’s one reason, she believes, that Electric Mirror has an incredibly low turn-over rate.

Electric Mirror engineers designing products at our Everett, WA headquarters.

This commitment to caring, says Jim, is something the Mischel family actively supports through its sponsorship of non-profit organizations.

A beautiful day at Electric Mirror's USA Factory & Global Headquarters

“Through support of community outreach efforts, Electric Mirror is not only giving back,” says Jim's sister Mia, “but doing what we believe is our mission. We want to go the extra mile for people —that’s what we believe,” she said. Through its Compassion 25:40 corporate giving program, Electric Mirror helps local and international communities in areas such as: supporting health and wellness for people with serious diseases, providing food and shelter to orphans and widows, empowering rescue and restoration to victims of sex trafficking, and fostering stability and prosperity to those in need.

Makeup mirrors donated by Electric Mirror in support of the Beyond Project.

It’s the final piece of what has made the American dream for the Mischel family business come true, both professionally and on a personal level.

The whole Mischel family including grand kids (2016)

“You start with God, that comes first; then family, and then the business,” said Faith. It’s been the foundation for the Mischel family’s version of the American dream, a story that’s still far from being finished.

Electric Mirror's USA Factory & Global Headquarters | Everett, WA

A few of the Electric Mirror Hospitality team at HD Expo 2025.

The Leader in Mirror Technology and Luxury Bathroom Product Solutions

10-Year Limited Warranty
Effective May 19, 2025

It’s pretty simple. Luxury means luxury, so we’re proud to stand behind Electric Mirror Products with the following outstanding warranty, effective the date of sale.

Product
  • OmegaMirror™ mirror glass: 10 years 1, 2, 3
  • Lighted Mirror fixtures: 7 years 5, 9
  • Wardrobe Mirror fixtures: 7 years 5, 9
  • Corridor Lighting fixtures: 7 years 5
  • Bathroom Mirror TV fixtures: 7 years 5, 6, 9
  • Polycarbonate Mirrors: 5 years 4
  • Entertainment Mirror TVs: 3 years 7, 9
  • TV Covers: 3 years
  • SmartMirrors™: 3 years 8
  • Mirrored Cabinets: 3 years
  • Vanities: 2 years10
  • Waterproof TVs: 2 years
  • Makeup Mirrors: 1 year
  • Fog-Free Mirrors: 1 year
  • Non-Lit Framed Mirrors: 1 year
Mirror
  • 1 OmegaMirror when used with defoggers, Seamless, and Poet: 3 years
  • 2 OmegaMirror when used with any custom lasered, etched, sandblasted, printed, painted or cut out design: 3 years
  • 3 OmegaMirror when used with any layered glass Product: 3 years
  • Iris®, Spectrum™, and B-Series™ mirror: 3 years
Technology
  • 4 For breakage only if installed according to instructions. Warranty does not include coverage of scratching or normal wear and tear
  • 5 Ava, Keen, Poet, Polaris, Seamless, Vive, defoggers and motion sensors added to any product: 3 years
  • 6 TVs used in Bathroom Mirrors: 3 years
  • 7 TVs used in Entertainment Mirrors: 2 years
  • 8 SmartMirror hardware: 3 years
  • 8 SmartMirror software: 1 year
  • Speakers and amplifiers: 1 year
  • Fluorescent lamps and ballasts: 3 years
10 Vanities

Stone Tops – Cracking, chipping, or staining from harsh cleaning agents, impact damage, or improper sealing and maintenance. Tops must be sealed immediately after installation and maintained as per sealant’s recommended schedule for warranty coverage.

Solid Surface – Scratching, cracking, or discoloration caused by abrasive cleaning tools, high heat exposure, or contact with harsh chemicals.

Wood and Laminate – Damage from excessive humidity, moisture, direct sunlight, high humidity, or extreme temperature fluctuations, leading to warping or fading, is not covered under this warranty.

Design
9 Decorative frames, and structural frames including those with integrated lighting: 3 years
General Terms

This limited warranty (“Warranty”) applies to all products and components (“Product”) in Electric Mirror’s Hospitality, Commercial, and Multi-Family channels at the time of shipment. It does not apply to Electric Mirror Residential products, or Cordova™ products. This Warranty may be modified from time to time, and the applicable Warranty for a particular Product will be made available upon request to Electric Mirror.

If any Product of the original purchaser is shown to have defects in materials or workmanship that inhibit the functionality of the Product, and is reported in writing within the Warranty Period, Electric Mirror will, at its option, either: 1) Provide new or refurbished parts to the Purchaser, 2) Repair the Product with new or refurbished parts on site or at its manufacturing facility, 3) Replace the Product with a new or refurbished Product, or 4) Refund an amount equal of the pro rata share of the Product’s purchase price, determined by the remainder of the Warranty Period.

Time Periods and Extension: All time periods begin on the date of shipment. Parts or Product replaced under Warranty does not extend the original Warranty.

Repair or Replacement Time Value: Warranty Periods have a time value that begins with one hundred percent replacement value and ends with fifty percent replacement value at the end of the Warranty Period.

ASTM Standard: All Electric Mirror brand mirrors will meet or exceed ASTM C1503-08 with a 24″ blemish intensity.

Inspection: Electric Mirror reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.

Claims Procedure: Claims under this Warranty must be made directly to Electric Mirror. Contact us using the contact information at www.electricmirror.com or via your Electric Mirror sales contact. After receiving a Return Material Authorization Number and shipping instructions, the product must be promptly returned at Customer’s expense to Electric Mirror.

Exceptions to Warranty:

  1. This Warranty does not cover removal, installation, or freight costs of Products.
  2. This Warranty shall not extend to anyone other than the original Purchaser of the Electric Mirror Product.
  3. Normal wear and tear, slight black edging, and slight de-silvering are not covered by this Warranty.
  4. Corrosion or de-silvering on edges of mirrors with frames caused by moisture between the frame and the mirror are not covered by this warranty.
  5. Scratches that occur on decorative or structural frames after installation are not covered by this warranty.
  6. Electric Mirror does not warrant its mirrors that include a cutout(s) with a defogger.
  7. Blemishes, marks, or light reflections visible behind frames are not covered by this Warranty.
  8. Electric Mirror does not warrant its electronic components to be compatible with future variations and technology standards, automation, light control, wall controls nor does it warrant reverse compatibility of software. It is Purchaser’s responsibility to test and verify compatibility.
  9. Electric Mirror does not warrant that its TVs or SmartMirror displays will integrate with cable, satellite, Set-Top-Box, IPTV providers or automation systems at present or in the future. It is Purchaser’s responsibility to test and verify compatibility.
  10. Electric Mirror does not warrant that replacement TVs for Entertainment TVs or TV Covers are compatible with original TV mounting methods.
  11. Electric Mirror does not warrant third-party software, or data, or executable files being uploaded to any electronic components of Product, and Purchaser understands and agrees that the use of them is done at their own discretion and risk and that Purchaser is solely responsible for any damages that may result, including loss of data or damage to their computer system. It is up to Purchaser to take precautions to protect its data from malware, such as viruses, worms, Trojan horses, and other potentially destructive programs. Electric Mirror is not liable for data or security breaches.
  12. Electric Mirror does not warrant that software or internet connectivity, even if sold or embedded in Savvy™ SmartMirror for hospitality, will operate uninterrupted or error free.
  13. Electric Mirror does not warrant that its products will work with other software applications, third party application download sites, or third-party devices.
  14. Electric Mirror warrants mirror to be within 1/8” of tolerance.
  15. If stored prior to installation, mirrors must be kept in a dry indoor environment between 45 and 85 degrees Fahrenheit or this Warranty is void. Electric Mirror Products must be installed by a qualified, licensed electrician and operated under suitable environmental conditions and in accordance with the latest National Electrical Code.
  16. This Warranty will not apply in the event of conditions demonstrating abnormal use or stress, such as operating temperatures in excess of maximum rated temperatures or abnormally high humidity, under/over voltage conditions, excessive switching cycles or operating hours, dirty or cracked sockets, improper grounding, improper LED or driver installation, or what is considered normal wear and tear.
  17. This Warranty is void in the event the product is damaged in transit, or if damage or failure is caused by abuse, misuse, abnormal usage, storage of products in an improper environment, faulty installation, failure to follow installation instructions or Care and Cleaning instructions, damage in an accident, improper maintenance, or any repair. After the expiration of the Warranty period, Electric Mirror has no further obligation under any warranty, either expressed or implied, including the implied warranty of merchantability.
  18. Warranties for mirror glass will be void if corrosive or ammonia-based cleaning products are used, and if the edges or back of the mirror are not kept dry.
  19. This Warranty does not cover incorrect field measurements.
  20. This Warranty does not include coverage of light leaks or night light lumen output levels or lighting output levels.

Limitation of Liability: Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this Warranty and shall under no circumstances exceed the price paid to Electric Mirror for the Product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This Warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.

Damage in Transit: Electric Mirror will replace any of its Products damaged in transit if notified within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the Products arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.

Exclusive Remedy: This Warranty sets forth the exclusive remedies of a Warranty claimant, and the exclusive liabilities and obligations of Electric Mirror, with respect to allegations of a defective Product.

Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com

Version 11 EMH

The Leader in Mirror Technology and Luxury Bathroom Product Solutions

10-Year Limited Warranty
Effective May 19, 2025

It’s pretty simple. Luxury means luxury, so we’re proud to stand behind Electric Mirror Products with the following outstanding warranty, effective the date of sale.

Product
  • OmegaMirror™ mirror glass: 10 years 1, 2, 3
  • Lighted Mirror fixtures: 7 years 5, 9
  • Wardrobe Mirror fixtures: 7 years 5, 9
  • Corridor Lighting fixtures: 7 years 5
  • Bathroom Mirror TV fixtures: 7 years 5, 6, 9
  • Polycarbonate Mirrors: 5 years 4
  • Entertainment Mirror TVs: 3 years 7, 9
  • TV Covers: 3 years
  • SmartMirrors™: 3 years 8
  • Mirrored Cabinets: 3 years
  • Vanities: 2 years10
  • Waterproof TVs: 2 years
  • Makeup Mirrors: 1 year
  • Fog-Free Mirrors: 1 year
  • Non-Lit Framed Mirrors: 1 year
Mirror
  • 1 OmegaMirror when used with defoggers, Seamless, and Poet: 3 years
  • 2 OmegaMirror when used with any custom lasered, etched, sandblasted, printed, painted or cut out design: 3 years
  • 3 OmegaMirror when used with any layered glass Product: 3 years
  • Iris®, Spectrum™, and B-Series™ mirror: 3 years
Technology
  • 4 For breakage only if installed according to instructions. Warranty does not include coverage of scratching or normal wear and tear
  • 5 Ava, Keen, Poet, Polaris, Seamless, Vive, defoggers and motion sensors added to any product: 3 years
  • 6 TVs used in Bathroom Mirrors: 3 years
  • 7 TVs used in Entertainment Mirrors: 2 years
  • 8 SmartMirror hardware: 3 years
  • 8 SmartMirror software: 1 year
  • Speakers and amplifiers: 1 year
  • Fluorescent lamps and ballasts: 3 years
10 Vanities

Stone Tops – Cracking, chipping, or staining from harsh cleaning agents, impact damage, or improper sealing and maintenance. Tops must be sealed immediately after installation and maintained as per sealant’s recommended schedule for warranty coverage.

Solid Surface – Scratching, cracking, or discoloration caused by abrasive cleaning tools, high heat exposure, or contact with harsh chemicals.

Wood and Laminate – Damage from excessive humidity, moisture, direct sunlight, high humidity, or extreme temperature fluctuations, leading to warping or fading, is not covered under this warranty.

Design
9 Decorative frames, and structural frames including those with integrated lighting: 3 years
General Terms

This limited warranty (“Warranty”) applies to all products and components (“Product”) in Electric Mirror’s Hospitality, Commercial, and Multi-Family channels at the time of shipment. It does not apply to Electric Mirror Residential products, or Cordova™ products. This Warranty may be modified from time to time, and the applicable Warranty for a particular Product will be made available upon request to Electric Mirror.

If any Product of the original purchaser is shown to have defects in materials or workmanship that inhibit the functionality of the Product, and is reported in writing within the Warranty Period, Electric Mirror will, at its option, either: 1) Provide new or refurbished parts to the Purchaser, 2) Repair the Product with new or refurbished parts on site or at its manufacturing facility, 3) Replace the Product with a new or refurbished Product, or 4) Refund an amount equal of the pro rata share of the Product’s purchase price, determined by the remainder of the Warranty Period.

Time Periods and Extension: All time periods begin on the date of shipment. Parts or Product replaced under Warranty does not extend the original Warranty.

Repair or Replacement Time Value: Warranty Periods have a time value that begins with one hundred percent replacement value and ends with fifty percent replacement value at the end of the Warranty Period.

ASTM Standard: All Electric Mirror brand mirrors will meet or exceed ASTM C1503-08 with a 24″ blemish intensity.

Inspection: Electric Mirror reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.

Claims Procedure: Claims under this Warranty must be made directly to Electric Mirror. Contact us using the contact information at www.electricmirror.com or via your Electric Mirror sales contact. After receiving a Return Material Authorization Number and shipping instructions, the product must be promptly returned at Customer’s expense to Electric Mirror.

Exceptions to Warranty:

  1. This Warranty does not cover removal, installation, or freight costs of Products.
  2. This Warranty shall not extend to anyone other than the original Purchaser of the Electric Mirror Product.
  3. Normal wear and tear, slight black edging, and slight de-silvering are not covered by this Warranty.
  4. Corrosion or de-silvering on edges of mirrors with frames caused by moisture between the frame and the mirror are not covered by this warranty.
  5. Scratches that occur on decorative or structural frames after installation are not covered by this warranty.
  6. Electric Mirror does not warrant its mirrors that include a cutout(s) with a defogger.
  7. Blemishes, marks, or light reflections visible behind frames are not covered by this Warranty.
  8. Electric Mirror does not warrant its electronic components to be compatible with future variations and technology standards, automation, light control, wall controls nor does it warrant reverse compatibility of software. It is Purchaser’s responsibility to test and verify compatibility.
  9. Electric Mirror does not warrant that its TVs or SmartMirror displays will integrate with cable, satellite, Set-Top-Box, IPTV providers or automation systems at present or in the future. It is Purchaser’s responsibility to test and verify compatibility.
  10. Electric Mirror does not warrant that replacement TVs for Entertainment TVs or TV Covers are compatible with original TV mounting methods.
  11. Electric Mirror does not warrant third-party software, or data, or executable files being uploaded to any electronic components of Product, and Purchaser understands and agrees that the use of them is done at their own discretion and risk and that Purchaser is solely responsible for any damages that may result, including loss of data or damage to their computer system. It is up to Purchaser to take precautions to protect its data from malware, such as viruses, worms, Trojan horses, and other potentially destructive programs. Electric Mirror is not liable for data or security breaches.
  12. Electric Mirror does not warrant that software or internet connectivity, even if sold or embedded in Savvy™ SmartMirror for hospitality, will operate uninterrupted or error free.
  13. Electric Mirror does not warrant that its products will work with other software applications, third party application download sites, or third-party devices.
  14. Electric Mirror warrants mirror to be within 1/8” of tolerance.
  15. If stored prior to installation, mirrors must be kept in a dry indoor environment between 45 and 85 degrees Fahrenheit or this Warranty is void. Electric Mirror Products must be installed by a qualified, licensed electrician and operated under suitable environmental conditions and in accordance with the latest National Electrical Code.
  16. This Warranty will not apply in the event of conditions demonstrating abnormal use or stress, such as operating temperatures in excess of maximum rated temperatures or abnormally high humidity, under/over voltage conditions, excessive switching cycles or operating hours, dirty or cracked sockets, improper grounding, improper LED or driver installation, or what is considered normal wear and tear.
  17. This Warranty is void in the event the product is damaged in transit, or if damage or failure is caused by abuse, misuse, abnormal usage, storage of products in an improper environment, faulty installation, failure to follow installation instructions or Care and Cleaning instructions, damage in an accident, improper maintenance, or any repair. After the expiration of the Warranty period, Electric Mirror has no further obligation under any warranty, either expressed or implied, including the implied warranty of merchantability.
  18. Warranties for mirror glass will be void if corrosive or ammonia-based cleaning products are used, and if the edges or back of the mirror are not kept dry.
  19. This Warranty does not cover incorrect field measurements.
  20. This Warranty does not include coverage of light leaks or night light lumen output levels or lighting output levels.

Limitation of Liability: Electric Mirror will not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special, or consequential damages, including lost profits or revenues or any other costs or damages. Any liability against Electric Mirror under any implied warranty, including the warranty of merchantability, is expressly limited to the terms of this Warranty and shall under no circumstances exceed the price paid to Electric Mirror for the Product. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This Warranty grants specific legal rights. Other rights, which vary from state to state, may also be applicable.

Damage in Transit: Electric Mirror will replace any of its Products damaged in transit if notified within 15 days of receipt of shipment if shipment was through one of Electric Mirror’s own carriers. Notification of damaged goods must include a copy of the Proof of Delivery and a description of the damaged goods, as well as pictures. If the Products arrive visibly damaged, the extent of damage must be clearly detailed on the Proof of Delivery receipt.

Exclusive Remedy: This Warranty sets forth the exclusive remedies of a Warranty claimant, and the exclusive liabilities and obligations of Electric Mirror, with respect to allegations of a defective Product.

Electric Mirror
6101 Associated Blvd
Suite 101
Everett, WA 98203 USA
t: 425.776.4946
f: 425.491.8200
www.electricmirror.com

Version 11 EMH